Clients with general queries and concerns can reach TE Connectivity customer service for help via +1-800-522-6752. The company has also published the LADD distribution helpline +1-800-223-1236 to consult on weekdays during working hours. To contact the company headquarters in Switzerland, use the TE Connectivity phone number +4-152-633-6677. The business agents are also available in the company’s regional headquarters, and 1-610-893-9800 is the TE Connectivity office number to consult those. To ensure efficient assistance, use the helpline for the relevant branch and reach out during business hours.
Customers can use one of the three published emails to reach the agents for different purposes. Those consulting the TE Connectivity headquarters for information and assistance can write to directors@te.com. To send a privacy issue or inquiry to the relevant agent, use privacyoffice@te.com to submit a request. Lastly, socialmedia@te.com is the TE Connectivity email for media inquiries. Email is the preferred method for general and non-urgent inquiries. However, clients should use the TE Connectivity contact form available on the official website for certain purposes, such as submitting feedback or suggestions.
Customers can consult the TE Connectivity corporate office in person at Parkmore Business Park West, Parkmore, H91VN2T Ballybrit, Galway, Ireland. Those in the United States can visit the TE Connectivity address for its regional headquarters at 1050 Westlakes Drive, Berwyn, Pennsylvania 19312. An in-person consultation with the agents will help resolve complex issues and concerns efficiently. Users can also mail their queries and concerns to TE Connectivity support for safe communication and better assistance. However, it can take a few days or weeks for the problem to be resolved, and it is not feasible for urgent matters.
TE Connectivity’s customer service hours vary for assistance in different languages. The English language support is available 24/7. Those requesting help in French can reach out Monday through Friday between 8:00 AM and 5:30 PM in Central European time. For German guidelines, contact between 7:00 AM and 5:00 PM CET on weekdays. TE Connectivity support is also available in Japanese between 9:00 AM and 5:00 PM JST from Monday to Friday. Clients seeking guidance in Mandarin can reach out between 8:30 AM and 7:00 PM on weekdays and between 8:00 AM and 5:00 PM on Saturdays in China Standard Time.
The TE Connectivity website features an online form on its Contact Us page that users can submit for inquiries and assistance during business hours. When doing so, one must provide all the required information, including one's full name, email, address, company name, and other details. The company also offers a live chat feature for immediate assistance. To initiate a chat with TE Connectivity support, visit the Customer Support page and click the Chat option in the screen's bottom left corner at any time of the day. Clients can also reach the agents on social media platforms like Facebook, X, LinkedIn, and YouTube, or visit the FAQs section for self-assistance.
